72bd Privacy Policy

Welcome to 72bd. This Privacy Policy explains how 72bd collects your personal information, how and where it is used, and the steps we take to keep it secure. This Policy applies to all 72bd services, websites, and mobile applications.

72bd believes that every user's privacy is a fundamental right. We therefore uphold the highest standards of data protection. By using our platform, you are considered to have read and accepted this Privacy Policy.

If you are under 18 years of age, please do not use any 72bd services or provide us with any personal information.

72bd only collects information that is genuinely necessary. Below is a detailed breakdown of the types of data we collect and the circumstances in which they are collected.

In addition to the above, we may in certain cases collect location data and records of customer service interactions, though this is always done with your knowledge.

72bd uses the information it collects for specific, transparent purposes only. We never use your data outside of those approved purposes. Below are the primary reasons we use your information:

• Account Management: To create, manage, and secure your account.
• Payment processing: To process deposits and withdrawals securely.
• Identity verification: To conduct KYC procedures and prevent fraud and money laundering.
• Customer Support: To resolve your complaints and inquiries promptly.
• Personalised experience: To recommend games and offers tailored to your preferences.
• Security monitoring: To detect suspicious activity and keep the platform secure.
• Legal Compliance: To comply with applicable laws and regulations.

72bd takes great care when it comes to sharing your personal information with third parties. We do not share your data as a general practice, though there are limited circumstances where sharing may be required:

• Payment providers: Payment providers such as bKash, Nagad, or Rocket receive only the minimum data necessary to process transactions.
• Legal Obligations: Information may be disclosed when required by a lawful order from a court or government authority.
• Security partners: Limited data may be shared with trusted technology partners for fraud detection and cybersecurity purposes.
• Business transfer: If ownership of 72bd changes in the future, user data may be transferred to the new party, but will remain subject to this policy.

The 72bd website and app use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device.

We use three main types of cookies:

• Essential Cookies: The platform cannot function properly without these. Their primary purpose is to maintain login sessions and verify security.
• Performance cookies: Helps analyse which parts of the platform are used most, so we can improve the quality of our service.
• Preference cookies: Used to remember your language, theme, and other preferences.

You can block or delete cookies through your browser settings. Please note that disabling essential cookies may affect the proper functioning of some 72bd services.

72bd protects your personal information using industry-leading security measures. Our security framework operates across the following layers:

• All data transmissions are protected with 256-bit SSL/TLS encryption.
• Data stored on our servers is encrypted using AES-256 encryption.
• Regular security audits and penetration testing are conducted.
• Accounts are automatically secured when suspicious login attempts are detected.
• Access to sensitive information is restricted to authorized personnel only.
• Data is backed up regularly and stored on secure servers.

Please note that no method of transmitting data over the internet is completely secure. It is your responsibility to keep your account password strong and not share it with anyone.

72bd believes every user owns their own data. That is why we give you the following rights:

To exercise any of the rights listed above, please contact our support team. We will process your request within 30 business days.

72bd does not retain your information any longer than necessary. Different types of data are subject to different retention periods:

• Account information: retained for the lifetime of the account and for 5 years after closure.
• Financial transaction records: retained for a minimum of 7 years as required by law.
• Customer support conversations: up to 1 year.
• Login and security logs: 90 days.
• Cookie and session data: deleted at the end of a session or after a maximum of 30 days.

Where legal obligations apply, certain data may be retained beyond the periods stated above. Once a retention period ends, data is securely deleted or anonymized.

72bd strictly prohibits providing services to anyone under 18. We do not knowingly collect personal information from minors.

Age verification is carried out at the point of registration. If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted.

72bd may update this Privacy Policy from time to time. When changes are made, we will notify you through the following channels:

• Displaying notifications on the website or app.
• SMS notification to your registered mobile number.
• Email update notifications (where an email address has been provided).

For significant changes, you will be notified at least 15 days before they take effect. Continued use of 72bd after any changes means you accept the updated policy.

The date of the last update is shown at the top of this page. We recommend visiting this page regularly to stay up to date with our latest policy.

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise any of your data rights, please get in touch with us:

• Live chat: 24/7 support is available directly from within the platform.
• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day.
• Response time: Usually within 24 hours.

Your privacy is our highest priority. Whatever the issue, 72bd is always here to help.